On your way to the checkout, we just need to check a few things to ensure our products are appropriate for you. If you are purchasing a package for somebody else, please ensure that you have considered all the conditions and if you are unsure please seek advice or contact the team. 

This product is not suitable for anyone with cognitive impairment, learning disabilities or communication barriers. If the intended user is under the age of 18, you must seek approval from a suitably qualified medical practitioner before use.

If you would answer yes to any of the following questions please seek the advice of a medical practitioner or professionally qualified person  before proceeding with your order:

- Do you have diabetes?

- Do you or have you suffered a loss of sensation in the intended area for recovery?
(for example numbness/paraesthesia caused by nerve damage)

- Do you have a tissue infection whether confirmed or suspected?

- Are you hypersensitive or had an adverse experience to cold?
(for example frostbite, the development of hives or welts, itchiness and swelling, cold induced urticaria or acute paroxysmal cold haemoglobinuria or cryoglobulinemia)

- Do you have a medical condition which may worsen through the application of cold?
(for example multiple sclerosis, rheumatoid arthritis, spinal cord injury, clotting abnormalities, peptic ulcer)

- Do you or have you experienced slow wound healing?

- Do you have any circulatory or cardiac conditions?
(for example acute stages of inflammatory phlebitis, Raynaud’s Phenomenon, Hypertension, extreme low blood pressure, arteriosclerosis or other vascular ischemic disease)

- Do you have an acute or unstable fracture in your area for recovery?

- Do you have a tumour in your intended area for recovery?

- Have you ever had deep vein thrombosis, pulmonary embolus, or any symptoms of deep vein thrombosis?
(please consult your GP or surgeon of your intention to use this machine and the risks associated with deep vein thrombosis. For more information on deep vein thrombosis check this link courtesy of the NHS)

- Do you have a skin condition?
(for example dermatitis, vein ligation, gangrene, skin graft in the intended therapy area)

- Are you pregnant?

- Do you have hypertension or any muscle tightness with a reduced ability to stretch which may be caused by nervous system damage?
(for example decompensated hypertonia)

- Have you suffered or are you suffering back pain?